FAQ

We do not accept insurance directly. We do offer insurance receipts which you can submit to your insurance plan. If you are unsure of how to submit claims, the customer service line is the best place to start. Many of our clients have received partial to full reimbursement. We do not guarantee reimbursement. If your insurance company does not fully explain how to file a claim, you can also call your Human Resources Dept and ask for the employee benefits manager or specialist–they may also be helpful to get you started in the right direction.

What steps do I follow to make an appointment?

1. Contact our office via phone (713-680-8880) or email us (info@innerloopcounseling.com) and ask to set up an appt. We get your contact information and send the New Client Intake Packet.
2. We send the Intake Packet to you. Once we receive your completed Intake Packet, we will call you to set up your appointment. We cannot set up your appt without the completed & signed Intake Packet at least 1 business day prior to your appt. We will register your into our system before we call to set up your appt.
3. Once registered we will let you know what dates/times are available. We offer in-person, virtual & phone appts.